Refund Policy / Cancellation Policy

Donation Refund Policy
Smile With You Foundation is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Smile With You Foundation expects that all donors will exercise due care and diligence while making donations. Smile With You Foundation also recognizes that a donation may be made erroneously or donors may change their minds.
Smile With You Foundation will examine each request for a refund of donation and endeavor to make the refund. Smile With You Foundation may also seek further information/documents and donors must co-operate in this regard.

However, Smile With You Foundation is not obliged to make refunds and may, at its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.

If you would like your donation to Smile With You Foundation to be refunded,
You must request Smile With You Foundation in writing or by email for a refund and Your request must reach Smile With You Foundation within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:
Made the donation online, electronically, or through other means, OR
Handed over the cheque/demand draft to Smile With You Foundation or someone authorized by Smile With You Foundation for this purpose, OR
Despatched the cheque/demand draft to Smile With You Foundation by other means.
The written request stating the reason for requesting the refund must be sent to the address stated below and must contain all the following details pertaining to the donation: Date of donation

Donation amount
If the donation was made through cheque/draft, please provide Cheque/Draft no.
If the donation was made through a credit card, please provide Credit Card no. (last 4 digits only).